Impartiality Policy

Newera International Certification Sdn Bhd (NIC) is a third-party certification body provides certification services across a wide spectrum of management system and aspires to be a world leader in the provision of certification services. NIC is responsible for all decisions relating to the granting, maintaining, extending, reducing, suspending and withdrawing of certification of NIC customers.

NIC does not allow commercial, financial or other pressures to compromise impartiality. Our policy is:

“Provide Quality and Integrity in Certification Services“

The Policy is achieve through our commitment to continual improvement in quality; service delivery; efficiency;  impartiality; competence; responsibility; openness; confidentiality and avoid conflict of interest within the certification decision processes.

NIC commit to ensure compliance to the requirements of accreditation International Standard and regulatory authorities for conformity assessment, as applicable to the certification program. Our certification processes will be subjected to continual review for improvements made to increase effectiveness of our management system.

This policy will be continually reviewed with respect to the changes in conformity assessment standards to ensure that it remains relevant and suitable.